Frequently Asked Questions
Everything you need to know about your WelleCo experience
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, WelleCo ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I ensure I select the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our garments are designed for a tailored fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At WelleCo, we prioritize ethical manufacturing and use high-quality, sustainable fabrics wherever possible to minimize our environmental footprint.